@keyframes marching-ants{0%{background-position:0 0,0 100%,0 0,100% 0}to{background-position:20px 0,-20px 100%,0 -20px,100% 20px}}:root{--rc-drag-handle-size: 12px;--rc-drag-handle-mobile-size: 24px;--rc-drag-handle-bg-colour: rgba(0, 0, 0, .2);--rc-drag-bar-size: 6px;--rc-border-color: rgba(255, 255, 255, .7);--rc-focus-color: #0088ff}.ReactCrop{position:relative;display:inline-block;cursor:crosshair;max-width:100%}.ReactCrop *,.ReactCrop *:before,.ReactCrop *:after{box-sizing:border-box}.ReactCrop--disabled,.ReactCrop--locked{cursor:inherit}.ReactCrop__child-wrapper{overflow:hidden;max-height:inherit}.ReactCrop__child-wrapper>img,.ReactCrop__child-wrapper>video{display:block;max-width:100%;max-height:inherit}.ReactCrop:not(.ReactCrop--disabled) .ReactCrop__child-wrapper>img,.ReactCrop:not(.ReactCrop--disabled) .ReactCrop__child-wrapper>video{touch-action:none}.ReactCrop:not(.ReactCrop--disabled) .ReactCrop__crop-selection{touch-action:none}.ReactCrop__crop-mask{position:absolute;top:0;right:0;bottom:0;left:0;pointer-events:none;width:calc(100% + .5px);height:calc(100% + .5px)}.ReactCrop__crop-selection{position:absolute;top:0;left:0;transform:translateZ(0);cursor:move}.ReactCrop--disabled .ReactCrop__crop-selection{cursor:inherit}.ReactCrop--circular-crop .ReactCrop__crop-selection{border-radius:50%}.ReactCrop--circular-crop .ReactCrop__crop-selection:after{pointer-events:none;content:"";position:absolute;top:-1px;right:-1px;bottom:-1px;left:-1px;border:1px solid var(--rc-border-color);opacity:.3}.ReactCrop--no-animate .ReactCrop__crop-selection{outline:1px dashed white}.ReactCrop__crop-selection:not(.ReactCrop--no-animate .ReactCrop__crop-selection){animation:marching-ants 1s;background-image:linear-gradient(to right,#fff 50%,#444 50%),linear-gradient(to right,#fff 50%,#444 50%),linear-gradient(to bottom,#fff 50%,#444 50%),linear-gradient(to bottom,#fff 50%,#444 50%);background-size:10px 1px,10px 1px,1px 10px,1px 10px;background-position:0 0,0 100%,0 0,100% 0;background-repeat:repeat-x,repeat-x,repeat-y,repeat-y;color:#fff;animation-play-state:running;animation-timing-function:linear;animation-iteration-count:infinite}.ReactCrop__crop-selection:focus{outline:2px solid var(--rc-focus-color);outline-offset:-1px}.ReactCrop--invisible-crop .ReactCrop__crop-mask,.ReactCrop--invisible-crop .ReactCrop__crop-selection{display:none}.ReactCrop__rule-of-thirds-vt:before,.ReactCrop__rule-of-thirds-vt:after,.ReactCrop__rule-of-thirds-hz:before,.ReactCrop__rule-of-thirds-hz:after{content:"";display:block;position:absolute;background-color:#fff6}.ReactCrop__rule-of-thirds-vt:before,.ReactCrop__rule-of-thirds-vt:after{width:1px;height:100%}.ReactCrop__rule-of-thirds-vt:before{left:33.3333333333%}.ReactCrop__rule-of-thirds-vt:after{left:66.6666666667%}.ReactCrop__rule-of-thirds-hz:before,.ReactCrop__rule-of-thirds-hz:after{width:100%;height:1px}.ReactCrop__rule-of-thirds-hz:before{top:33.3333333333%}.ReactCrop__rule-of-thirds-hz:after{top:66.6666666667%}.ReactCrop__drag-handle{position:absolute;width:var(--rc-drag-handle-size);height:var(--rc-drag-handle-size);background-color:var(--rc-drag-handle-bg-colour);border:1px solid var(--rc-border-color)}.ReactCrop__drag-handle:focus{background:var(--rc-focus-color)}.ReactCrop .ord-nw{top:0;left:0;transform:translate(-50%,-50%);cursor:nw-resize}.ReactCrop .ord-n{top:0;left:50%;transform:translate(-50%,-50%);cursor:n-resize}.ReactCrop .ord-ne{top:0;right:0;transform:translate(50%,-50%);cursor:ne-resize}.ReactCrop .ord-e{top:50%;right:0;transform:translate(50%,-50%);cursor:e-resize}.ReactCrop .ord-se{bottom:0;right:0;transform:translate(50%,50%);cursor:se-resize}.ReactCrop .ord-s{bottom:0;left:50%;transform:translate(-50%,50%);cursor:s-resize}.ReactCrop .ord-sw{bottom:0;left:0;transform:translate(-50%,50%);cursor:sw-resize}.ReactCrop .ord-w{top:50%;left:0;transform:translate(-50%,-50%);cursor:w-resize}.ReactCrop__disabled .ReactCrop__drag-handle{cursor:inherit}.ReactCrop__drag-bar{position:absolute}.ReactCrop__drag-bar.ord-n{top:0;left:0;width:100%;height:var(--rc-drag-bar-size);transform:translateY(-50%)}.ReactCrop__drag-bar.ord-e{right:0;top:0;width:var(--rc-drag-bar-size);height:100%;transform:translate(50%)}.ReactCrop__drag-bar.ord-s{bottom:0;left:0;width:100%;height:var(--rc-drag-bar-size);transform:translateY(50%)}.ReactCrop__drag-bar.ord-w{top:0;left:0;width:var(--rc-drag-bar-size);height:100%;transform:translate(-50%)}.ReactCrop--new-crop .ReactCrop__drag-bar,.ReactCrop--new-crop .ReactCrop__drag-handle,.ReactCrop--fixed-aspect .ReactCrop__drag-bar,.ReactCrop--fixed-aspect .ReactCrop__drag-handle.ord-n,.ReactCrop--fixed-aspect .ReactCrop__drag-handle.ord-e,.ReactCrop--fixed-aspect .ReactCrop__drag-handle.ord-s,.ReactCrop--fixed-aspect .ReactCrop__drag-handle.ord-w{display:none}@media (pointer: coarse){.ReactCrop .ord-n,.ReactCrop .ord-e,.ReactCrop .ord-s,.ReactCrop .ord-w{display:none}.ReactCrop__drag-handle{width:var(--rc-drag-handle-mobile-size);height:var(--rc-drag-handle-mobile-size)}}:root{color-scheme:light;--accent: #0ea5e9;--accent-dark: #0284c7;--accent-light: #38bdf8;--accent-50: #f0f9ff;--accent-100: #e0f2fe;--accent-border: rgba(14, 165, 233, .25);--success: #10b981;--success-bg: #ecfdf5;--success-border: #a7f3d0;--success-text: #065f46;--warning: #f59e0b;--warning-bg: #fffbeb;--warning-border: #fde68a;--warning-text: #92400e;--danger: #ef4444;--danger-bg: #fef2f2;--danger-border: #fecaca;--danger-text: #991b1b;--purple: #8b5cf6;--purple-bg: #f5f3ff;--purple-border: #ddd6fe;--purple-text: #5b21b6;--orange: #f97316;--orange-bg: #fff7ed;--orange-border: #fed7aa;--orange-text: #9a3412;--info: #3b82f6;--info-bg: #eff6ff;--info-border: #bfdbfe;--info-text: #1e40af;--bg: #f8fafc;--panel: #ffffff;--panel-alt: #f1f5f9;--panel-hover: #f8fafc;--border: #e2e8f0;--border-strong: #cbd5e1;--border-subtle: #f1f5f9;--text: #0f172a;--text-2: #334155;--muted: #64748b;--muted-2: #94a3b8;--sidebar-bg: #0b1220;--sidebar-bg-2: #0f1b30;--sidebar-text: #8b9aae;--sidebar-text-hover: #cbd5e1;--sidebar-active-text: #f1f5f9;--sidebar-hover: rgba(255, 255, 255, .06);--sidebar-active: rgba(14, 165, 233, .15);--sidebar-active-border: #0ea5e9;--sidebar-border: rgba(255, 255, 255, .07);--shadow-xs: 0 1px 2px rgba(15, 23, 42, .05);--shadow-sm: 0 1px 3px rgba(15, 23, 42, .08), 0 1px 2px rgba(15, 23, 42, .05);--shadow: 0 4px 6px -1px rgba(15, 23, 42, .07), 0 2px 4px -2px rgba(15, 23, 42, .04);--shadow-md: 0 10px 15px -3px rgba(15, 23, 42, .08), 0 4px 6px -4px rgba(15, 23, 42, .05);--shadow-lg: 0 20px 25px -5px rgba(15, 23, 42, .08), 0 8px 10px -6px rgba(15, 23, 42, .04);--transition: .15s cubic-bezier(.4, 0, .2, 1);--radius-sm: 6px;--radius: 10px;--radius-lg: 14px;--radius-xl: 20px;--radius-full: 9999px}*,*:before,*:after{box-sizing:border-box}html{height:100%}body{margin:0;height:100%;font-family:Inter,Segoe UI,Helvetica Neue,Arial,sans-serif;font-size:14px;line-height:1.5;color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}#root{height:100%}a{color:inherit;text-decoration:none}p{margin:0}h1,h2,h3,h4{margin:0;font-weight:600;line-height:1.3}.app{display:grid;grid-template-columns:256px 1fr;min-height:100vh}.sidebar{background:var(--sidebar-bg);color:var(--sidebar-text);display:flex;flex-direction:column;gap:0;position:sticky;top:0;height:100vh;overflow-y:auto;overflow-x:hidden}.sidebar-header{padding:22px 18px 18px;border-bottom:1px solid var(--sidebar-border);flex-shrink:0}.brand{display:flex;align-items:center;gap:10px;font-weight:700;font-size:16px;letter-spacing:-.01em;color:#f1f5f9}.brand-icon{width:32px;height:32px;background:linear-gradient(135deg,var(--accent),var(--accent-dark));border-radius:8px;display:flex;align-items:center;justify-content:center;flex-shrink:0;box-shadow:0 2px 8px #0ea5e959}.brand-sub{font-size:11px;font-weight:400;color:var(--sidebar-text);letter-spacing:.02em;margin-top:1px}.sidebar-nav{flex:1;padding:12px 10px;display:flex;flex-direction:column;gap:2px;overflow-y:auto}.nav-section-label{font-size:10px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--sidebar-text);opacity:.55;padding:10px 8px 4px}.nav{display:flex;flex-direction:column;gap:1px}.nav-item{display:flex;align-items:center;gap:10px;background:transparent;border:none;color:var(--sidebar-text);text-align:left;padding:9px 10px;border-radius:var(--radius);cursor:pointer;font-size:13.5px;font-weight:500;width:100%;transition:background var(--transition),color var(--transition);position:relative;font-family:inherit}.nav-item:hover{background:var(--sidebar-hover);color:var(--sidebar-text-hover)}.nav-item.active{background:var(--sidebar-active);color:var(--sidebar-active-text)}.nav-item.active:before{content:"";position:absolute;left:0;top:50%;transform:translateY(-50%);width:3px;height:60%;background:var(--accent);border-radius:0 3px 3px 0}.nav-icon{width:18px;height:18px;flex-shrink:0;opacity:.7;transition:opacity var(--transition)}.nav-item:hover .nav-icon,.nav-item.active .nav-icon{opacity:1}.sidebar-footer{padding:14px 12px;border-top:1px solid var(--sidebar-border);flex-shrink:0}.content{padding:0;display:flex;flex-direction:column;min-height:100vh;min-width:0}.topbar{display:flex;align-items:center;justify-content:space-between;padding:16px 28px;background:var(--panel);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:10}.topbar-left{display:flex;flex-direction:column;gap:2px}.topbar-title{font-size:18px;font-weight:700;color:var(--text);letter-spacing:-.01em}.topbar-subtitle{font-size:12px;color:var(--muted)}.topbar-right{display:flex;align-items:center;gap:10px}.page-body{padding:24px 28px 40px;flex:1}.card-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-bottom:24px}.card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius-lg);padding:20px;box-shadow:var(--shadow-xs);position:relative;overflow:hidden;transition:box-shadow var(--transition),transform var(--transition)}.card:hover{box-shadow:var(--shadow-sm)}.card-accent-bar{position:absolute;top:0;left:0;right:0;height:3px;background:linear-gradient(90deg,var(--accent),var(--accent-light));border-radius:var(--radius-lg) var(--radius-lg) 0 0}.card 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12px;font-size:14px;font-family:inherit;background:var(--panel);color:var(--text);transition:border-color var(--transition),box-shadow var(--transition);outline:none}.input:focus,input[type=text]:focus,input[type=email]:focus,input[type=password]:focus,input[type=number]:focus,input[type=date]:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px #0ea5e91f}.input::placeholder{color:var(--muted-2)}select{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%2364748b' d='M6 8L1 3h10z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;padding-right:30px;cursor:pointer}label{font-size:13px;font-weight:500;color:var(--text-2);display:flex;flex-direction:column;gap:6px}.button{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1px solid transparent;border-radius:var(--radius-sm);padding:8px 14px;font-size:13.5px;font-weight:500;font-family:inherit;cursor:pointer;background:var(--accent);color:#fff;transition:background var(--transition),box-shadow var(--transition),transform var(--transition),opacity var(--transition);white-space:nowrap;line-height:1}.button:hover:not(:disabled){background:var(--accent-dark);box-shadow:0 2px 8px #0ea5e959}.button:active:not(:disabled){transform:translateY(1px)}.button:disabled{opacity:.5;cursor:not-allowed}.button.secondary{background:var(--panel);color:var(--text-2);border-color:var(--border)}.button.secondary:hover:not(:disabled){background:var(--panel-alt);box-shadow:var(--shadow-xs)}.button.danger{background:var(--danger)}.button.danger:hover:not(:disabled){background:#dc2626;box-shadow:0 2px 8px #ef444459}.button.success{background:var(--success)}.button.success:hover:not(:disabled){background:#059669;box-shadow:0 2px 8px #10b98159}.button.warning{background:var(--warning);color:#1c1917}.button.warning:hover:not(:disabled){background:#d97706;box-shadow:0 2px 8px #f59e0b59}.button.sm{padding:5px 10px;font-size:12.5px}.button.lg{padding:10px 20px;font-size:15px}.tag{display:inline-flex;align-items:center;padding:3px 10px;border-radius:var(--radius-full);font-size:12px;font-weight:500;background:var(--panel-alt);color:var(--muted);white-space:nowrap;line-height:1.4}.tag-active,.tag-approved,.tag-completed,.tag-resolved,.tag-success{background:var(--success-bg);color:var(--success-text);border:1px solid var(--success-border)}.tag-blocked,.tag-rejected,.tag-cancelled,.tag-danger{background:var(--danger-bg);color:var(--danger-text);border:1px solid var(--danger-border)}.tag-pending,.tag-searching,.tag-warning{background:var(--warning-bg);color:var(--warning-text);border:1px solid var(--warning-border)}.tag-assigned,.tag-partner-accepted,.tag-info{background:var(--info-bg);color:var(--info-text);border:1px solid var(--info-border)}.tag-under-review,.tag-purple{background:var(--purple-bg);color:var(--purple-text);border:1px solid var(--purple-border)}.tag-in-progress,.tag-orange{background:var(--orange-bg);color:var(--orange-text);border:1px solid var(--orange-border)}.tag-closed,.tag-inactive{background:var(--panel-alt);color:var(--muted);border:1px solid var(--border)}.table-wrapper{overflow-x:auto;border-radius:var(--radius);border:1px solid var(--border)}.table{width:100%;border-collapse:collapse;font-size:13.5px}.table th{text-align:left;padding:11px 14px;font-size:12px;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;background:var(--panel-alt);border-bottom:1px solid var(--border);white-space:nowrap}.table th:first-child{border-radius:var(--radius) 0 0 0}.table th:last-child{border-radius:0 var(--radius) 0 0}.table td{text-align:left;padding:11px 14px;border-bottom:1px solid var(--border-subtle);color:var(--text-2);vertical-align:middle}.table tr:last-child td{border-bottom:none}.table tbody tr:hover td{background:var(--panel-hover)}.table td code{font-family:SF Mono,Fira Code,monospace;font-size:12px;background:var(--panel-alt);padding:2px 6px;border-radius:4px;color:var(--accent-dark)}.upload-button{position:relative;overflow:hidden}.upload-button input[type=file]{position:absolute;top:0;right:0;bottom:0;left:0;opacity:0;cursor:pointer}.inline-upload{display:inline-flex;align-items:center;justify-content:center}.image-preview-block{display:flex;flex-direction:column;gap:8px}.image-preview{width:160px;height:110px;border-radius:var(--radius);object-fit:cover;border:1px solid var(--border);background:var(--panel-alt)}.service-image-cell{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.table-image-preview{width:48px;height:48px;border-radius:8px;object-fit:cover;border:1px solid var(--border);background:var(--panel-alt)}.error-banner{margin-bottom:16px;padding:12px 14px;border-radius:var(--radius);border:1px solid var(--danger-border);background:var(--danger-bg);color:var(--danger-text);font-size:13.5px;display:flex;align-items:flex-start;gap:8px}.login{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#0b1220,#0f1d35,#0b1220);padding:24px;position:relative;overflow:hidden}.login:before{content:"";position:absolute;top:-40%;left:-20%;width:600px;height:600px;background:radial-gradient(circle,rgba(14,165,233,.08) 0%,transparent 70%);pointer-events:none}.login:after{content:"";position:absolute;bottom:-30%;right:-10%;width:500px;height:500px;background:radial-gradient(circle,rgba(14,165,233,.05) 0%,transparent 70%);pointer-events:none}.login-box{width:100%;max-width:420px;background:#ffffff0a;-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border:1px solid rgba(255,255,255,.1);padding:36px;border-radius:20px;box-shadow:0 25px 50px #0006;position:relative;z-index:1}.login-brand{display:flex;align-items:center;gap:12px;margin-bottom:28px}.login-brand-icon{width:42px;height:42px;background:linear-gradient(135deg,var(--accent),var(--accent-dark));border-radius:10px;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 12px #0ea5e966;flex-shrink:0}.login-box h1{font-size:22px;color:#f1f5f9;font-weight:700;letter-spacing:-.02em}.login-box p{color:#64748b;font-size:13px;margin-top:2px}.login-form-group{display:flex;flex-direction:column;gap:12px;margin-bottom:16px}.login-input{border:1px solid rgba(255,255,255,.12);border-radius:var(--radius-sm);padding:11px 14px;font-size:14px;font-family:inherit;background:#ffffff0f;color:#f1f5f9;transition:border-color var(--transition),box-shadow var(--transition);outline:none;width:100%}.login-input::placeholder{color:#475569}.login-input:focus{border-color:var(--accent);box-shadow:0 0 0 3px #0ea5e926}.login-button{width:100%;padding:11px;background:linear-gradient(135deg,var(--accent),var(--accent-dark));color:#fff;border:none;border-radius:var(--radius-sm);font-size:14.5px;font-weight:600;font-family:inherit;cursor:pointer;transition:opacity var(--transition),box-shadow var(--transition);box-shadow:0 4px 12px #0ea5e94d;margin-top:4px}.login-button:hover:not(:disabled){box-shadow:0 6px 18px #0ea5e973;opacity:.95}.login-button:disabled{opacity:.5;cursor:not-allowed}.login-error{color:#f87171;font-size:13px;margin-bottom:12px;padding:10px 12px;background:#ef44441a;border:1px solid rgba(239,68,68,.2);border-radius:var(--radius-sm)}.login-hint{color:#475569;font-size:12.5px;margin-top:8px}.chart{width:100%;height:200px;background:var(--panel);border-radius:var(--radius);padding:8px;position:relative;overflow:hidden}.chart-empty{display:flex;align-items:center;justify-content:center;height:100%;color:var(--muted-2);font-size:13px}.pagination{display:flex;align-items:center;justify-content:space-between;margin-top:16px;padding-top:14px;border-top:1px solid var(--border-subtle)}.pagination-info{font-size:13px;color:var(--muted)}.pagination-controls{display:flex;align-items:center;gap:6px}.loading-state{display:flex;align-items:center;justify-content:center;padding:60px 20px;color:var(--muted);font-size:14px;gap:10px}.loading-spinner{width:18px;height:18px;border:2px solid var(--border);border-top-color:var(--accent);border-radius:50%;animation:spin .6s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:60px 20px;color:var(--muted);font-size:14px;text-align:center;gap:12px}.filter-bar{display:flex;flex-direction:column;gap:12px}.tag-filter{display:flex;flex-wrap:wrap;gap:6px}.filter-pill{padding:5px 14px;border-radius:var(--radius-full);border:1px solid var(--border);background:var(--panel);color:var(--muted);font-size:13px;font-weight:500;font-family:inherit;cursor:pointer;transition:all var(--transition)}.filter-pill:hover{border-color:var(--accent-border);color:var(--accent);background:var(--accent-50)}.filter-pill.active{border-color:var(--accent);background:var(--accent-100);color:var(--accent-dark);font-weight:600}.complaint-list{display:flex;flex-direction:column;gap:12px}.complaint-card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius-lg);padding:18px;cursor:pointer;transition:box-shadow var(--transition),border-color var(--transition);box-shadow:var(--shadow-xs)}.complaint-card:hover{box-shadow:var(--shadow);border-color:var(--border-strong)}.complaint-card-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:10px}.complaint-user-name{font-weight:600;font-size:14px;color:var(--text)}.complaint-user-phone{font-size:12.5px;color:var(--muted);margin-top:2px}.complaint-service{font-size:13px;color:var(--accent-dark);font-weight:500;margin-bottom:3px}.complaint-issue{font-size:13px;color:var(--text-2);font-weight:500;margin-bottom:6px}.complaint-desc{font-size:13px;color:var(--muted);line-height:1.55;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;margin-bottom:12px}.complaint-card-footer{display:flex;align-items:center;justify-content:space-between;gap:8px}.complaint-details{display:flex;flex-direction:column;gap:0}.complaint-detail-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:0}.info-list{display:flex;flex-direction:column;gap:10px;margin:0}.info-row{display:flex;align-items:flex-start;gap:12px}.info-row dt{font-size:12.5px;font-weight:500;color:var(--muted);min-width:110px;text-transform:uppercase;letter-spacing:.03em;padding-top:1px}.info-row dd{font-size:14px;color:var(--text-2);margin:0;font-weight:500}.timeline{display:flex;flex-direction:column;gap:0;position:relative}.timeline-entry{display:flex;gap:14px;position:relative;padding-bottom:20px}.timeline-entry:last-child{padding-bottom:0}.timeline-entry:before{content:"";position:absolute;left:5px;top:20px;bottom:0;width:2px;background:var(--border)}.timeline-entry:last-child:before{display:none}.timeline-dot{width:12px;height:12px;border-radius:50%;background:var(--accent);border:2px solid var(--panel);box-shadow:0 0 0 2px var(--accent-border);flex-shrink:0;margin-top:3px;position:relative;z-index:1}.timeline-content{flex:1;min-width:0}.timeline-status{font-size:14px;font-weight:600;color:var(--text);margin-bottom:3px}.timeline-notes{font-size:13px;color:var(--muted);margin-bottom:4px;line-height:1.5}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000080;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px;animation:fadeIn .15s ease}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.modal-box{background:var(--panel);border-radius:var(--radius-xl);padding:28px;width:100%;max-width:440px;box-shadow:var(--shadow-lg);animation:slideUp .2s cubic-bezier(.4,0,.2,1);border:1px solid var(--border)}@keyframes slideUp{0%{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}.modal-title{font-size:17px;font-weight:700;color:var(--text);margin:0 0 20px;padding-bottom:14px;border-bottom:1px solid var(--border)}.modal-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:20px;padding-top:14px;border-top:1px solid var(--border)}.checkbox-row{display:flex;align-items:center;gap:10px;padding:10px 0}.checkbox-row input[type=checkbox]{width:16px;height:16px;border-radius:4px;accent-color:var(--accent);cursor:pointer}.checkbox-label{font-size:14px;color:var(--text-2);font-weight:500;cursor:pointer}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:20px}.form-group{display:flex;flex-direction:column;gap:6px}.form-group label{font-size:12.5px;font-weight:500;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}.form-group input,.form-group select,.form-group textarea{width:100%}.user-badge{display:flex;align-items:center;gap:8px;padding:6px 12px;background:var(--panel-alt);border-radius:var(--radius-full);border:1px solid var(--border)}.user-badge-email{font-size:13px;font-weight:500;color:var(--text-2)}.user-badge-role{font-size:11px;font-weight:600;background:var(--accent-100);color:var(--accent-dark);padding:2px 8px;border-radius:var(--radius-full);text-transform:uppercase;letter-spacing:.04em}.divider{border:none;border-top:1px solid var(--border);margin:24px 0}@media (max-width: 960px){.app{grid-template-columns:1fr}.sidebar{position:static;height:auto;flex-direction:row;flex-wrap:wrap}.sidebar-header{border-bottom:none;padding:14px 16px}.sidebar-nav{flex-direction:row;flex-wrap:wrap;padding:8px}.nav-item{width:auto}.nav-section-label,.sidebar-footer{display:none}.detail-grid,.settings-grid{grid-template-columns:1fr}.page-body{padding:16px}.topbar{padding:12px 16px}}